Name: CAPRI CALYPSO
Brand: Florist Archway
Price: 65.00 GBP
Availability: InStock

Florist Archway Online Flower Delivery Terms & Conditions

Introduction

Welcome to Florist Archway. These Terms & Conditions govern your use of our e-commerce services for online flower delivery within Archway and surrounding areas. By placing an order through our website, you agree to be bound by these Terms & Conditions. Please read the following information carefully before making a purchase. If you have any queries concerning these terms, we recommend you review them prior to placing your order.

Area Coverage

These Terms & Conditions apply to customers located in Archway and the neighbouring areas where Florist Archway delivers. All references to services herein apply to orders and deliveries within these specified regions.

Order Process

To place an order for flower delivery through the Florist Archway website, please follow the instructed steps during checkout. You must provide accurate and complete information, including recipient addresses and contact details. Once your order is submitted, you will receive an email confirmation summarising your order details. This confirmation is not acceptance of your order but acknowledgment of receipt.

Acceptance of your order and completion of the contract between you and Florist Archway occurs when we dispatch your flowers. We reserve the right to reject an order for any reason, including but not limited to unavailability of selected items, delivery difficulties, or if payment is not authorised. Should we be unable to accept your order, we will inform you as soon as possible and provide a suitable alternative or refund.

Product Descriptions and Availability

All products are listed with descriptions and images intended to reflect the flowers you will receive. Please note that as flowers are natural products, there may be minor variations in colour, shape, or size. Where necessary, substitutions may be made with flowers of equal or greater value if certain blooms are unavailable due to seasonal or supply variations. We will endeavour to inform you of any major changes prior to dispatch.

Delivery

Florist Archway provides flower delivery throughout Archway and surrounding localities. Delivery dates and times are provided at the time of order and are estimates only. While we strive to deliver on your requested date, occasional factors such as traffic, weather, or unforeseen events may affect timing. We will make reasonable efforts to deliver within the specified window, and will notify you if delivery cannot be completed as planned.

If the recipient is unavailable at the time of delivery, flowers may be left with a neighbour, at a safe location, or returned to our shop in accordance with your pre-specified instructions. We cannot accept liability for loss or damage to goods once delivered in accordance with the provided instructions.

Payments

Payments for orders placed on our website are processed securely. We accept a range of payment methods as displayed during checkout, including major credit and debit cards. You must be the authorised cardholder or have permission from the cardholder to use their card for the purchase. Full payment is required at the point of order submission. Orders will not be processed or dispatched until payment has been received in full.

All prices are stated in British Pounds Sterling (£) and are inclusive of VAT where applicable. Any additional delivery charges or supplementary service fees will be clearly displayed before payment is made.

Amendments and Cancellations

If you need to amend or cancel your flower order, please contact us as soon as possible. Order cancellations and alterations can only be accepted if we receive your request at least 24 hours prior to the scheduled delivery date. After this period, flowers may have already been arranged or dispatched, and it may not be possible to prevent delivery or issue a full refund.

In the event you cancel your order prior to preparation, you will be entitled to a full refund. If an order is cancelled after preparation or dispatch, a refund may not be possible or could be subject to deduction for costs incurred. We will always endeavour to treat cancellation requests fairly, considering the perishable nature of fresh flowers.

Returns and Refunds

Due to the perishable nature of flower products, returns are not generally accepted unless the flowers delivered are significantly different from those ordered, are damaged upon arrival, or do not meet reasonable quality expectations. If you are dissatisfied with your delivery, please contact us within 24 hours of receipt, providing clear photographs and a description of the issue. We will assess any complaint promptly and may offer a suitable replacement, partial, or full refund as appropriate.

Refunds, where due, will be processed to the original payment method used to place the order. Please allow several working days for the funds to appear in your account, depending on your bank or card provider.

Liability

Florist Archway aims to deliver all orders with care and in accordance with the details provided. However, we accept no liability for any loss, damages, or expenses (whether direct or indirect) arising from delays, non-delivery, or errors where these are a result of circumstances beyond our reasonable control. This includes, but is not limited to, adverse weather, traffic incidents, or incorrect information provided by the customer.

We do not accept liability for personal injury or loss arising from handling, allergic reactions, or misuse of flowers and other delivered items, except where caused by our proven negligence. Deliveries left according to customer instructions are at your own risk, and we will not be responsible for items lost, stolen, or damaged after delivery has taken place.

Customer Obligations

Customers are responsible for ensuring all order information is accurate and complete, including recipient address, contact details, and delivery instructions. Florist Archway will not be liable for failed or delayed delivery resulting from incomplete or incorrect information provided at the time of purchase.

Intellectual Property

All content, including photographs, text, and logos presented on the Florist Archway website, are protected by intellectual property laws. You may not use, copy, or reproduce any part of our website or its content without our prior written consent. Any use of the materials beyond personal, non-commercial reference is strictly prohibited.

Privacy & Data Protection

Florist Archway complies with all relevant UK data protection and privacy legislation. Personal information collected during the ordering process is used only to process and deliver your flowers and to communicate relevant order information. We do not share your personal data with unrelated third parties except as required to fulfil your order or by law. For further information, please consult our Privacy Policy.

Amendments to Terms & Conditions

We reserve the right to update or amend these Terms & Conditions at any time to ensure legal compliance or adapt to changes in the way we operate or offer our services. The latest version will always apply to any orders placed after the revision date. We encourage customers to revisit this page regularly to remain informed of any updates.

Severance

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable by any court or competent authority, the remaining provisions shall remain in full force and effect.

Governing Law and Jurisdiction

All contracts for the purchase of flowers from Florist Archway and any disputes or claims arising from them are governed by and construed in accordance with the laws of England and Wales. By using our website or placing an order, you consent to the exclusive jurisdiction of the English courts for any dispute arising out of these terms.

Contact and Complaints

For any questions regarding these Terms & Conditions, or to discuss an issue with your order, please use the contact form available on our website. We are committed to responding as promptly as possible and will strive to address any concerns to your satisfaction.

Thank you for choosing Florist Archway for your online flower delivery needs in Archway and surrounding areas.